Reference

How javo88 Handles Your Personal Data

This privacy policy covers what data we collect when you open an account, how we store it, and what rights you have over it. Everything here applies to account holders in Indonesia where access is permitted under local law.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to request changesNo data sold to third partiesContact us to update your info
javo88 How javo88 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the chat window from your account dashboard to ask about data access, correction requests or wallet privacy questions. Our team handles privacy queries directly.
Email Support Send a written privacy request to our support email. Include your registered mobile number and the specific data concern so we can locate your account quickly.
Account Settings Some data changes — like updating your linked OVO or GoPay number — can be made directly inside your account settings without contacting support at all.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Wallet Data Security

Your DANA, OVO and GoPay details are encrypted in transit and at rest. We do not store full wallet credentials — only the reference data needed to process your transaction.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your settings. No tracking cookies are shared with ad networks outside our platform.

Data Retention Policy

Active account data is kept while your account is open. After closure, we retain only what is required by applicable financial record obligations, then delete the rest.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of non-essential data by contacting support via live chat or email.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about account data, wallet privacy and your rights as a javo88 account holder in Indonesia. If your question is not covered here, reach out via live chat or email.

We collect your name, email, mobile number and the wallet reference for your chosen payment method — DANA, OVO or GoPay. Device session data is also collected for account continuity.

Yes. Wallet reference data is encrypted and access is restricted to the systems that process your transactions. We do not store your full wallet credentials or PIN.

Yes. Contact us via live chat or email with your registered mobile number. We will locate your account record and provide the information in a reasonable timeframe.

Go to your account settings page to update your linked wallet number. For identity-related changes, contact our support team directly through live chat.

We do not sell your data. We share it only where required to complete your transaction — for example, with payment processors — or where required by applicable law.

After closure, we keep only the records required under applicable financial obligations. Non-essential personal data is deleted once the retention period expires.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.